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Accessibility statement

Version of November 10, 2026

1. Scope

Muuh AS wants Luentis to be usable by everyone. This statement covers:

  • the website luentis.com in German, English and Norwegian,
  • the app at app.luentis.com, including sign-in, reports, the guided manual check and the draft statement,
  • the PDF reports and the PDF checklist we create.

We measure against the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. The European standard EN 301 549 refers to WCAG 2.1 AA, which WCAG 2.2 AA includes.

2. Compliance status

Luentis partially meets the requirements, because of the content listed in section 3. Automated checks cannot show that a website meets every criterion, and not everything has been tested by people who use assistive technology yet.

3. Content that is not accessible

We know of the following limitations:

  • Payment: the payment page is provided by our payment provider Stripe. We cannot change how accessible it is.
  • PDF files: our PDFs are tagged, with headings, lists, the document language, a title and bookmarks. We have not yet checked them with a PDF/UA validation tool or a screen reader. The report in the app has the same content and is the better choice if a PDF does not work for you.
  • Code suggestions in reports are in English on purpose, because code is written in English. They are marked as English so screen readers read them correctly.

4. Preparation of this statement

This statement was prepared on 10 November 2026. It is based on our own assessment:

  • We checked all public pages of luentis.com with our own scanner, on desktop and mobile. That covers axe-core and our own checks for keyboard traps, visible focus, reflow at 320 pixels and text spacing.
  • We checked the pages of the app with axe-core in light and dark mode and at 320 pixels wide, including dialogs.
  • We checked the structure of the PDF files.

We check our own pages again with every larger change. Our method is described on the page How we test.

5. Planned improvements

  • Tests with people who use screen readers and other assistive technology.
  • A check of the PDF files against PDF/UA.

6. Feedback and contact

If you notice a barrier on luentis.com or in the app, or need content in another format, please write to [email protected]. We aim to answer within five working days.

7. Enforcement procedure

If you do not receive a satisfactory answer, you can contact the body responsible for accessibility in your country. In Germany that is the Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF), www.mlbf-barrierefrei.de. In Norway it is the Authority for Universal Design of ICT (Tilsynet for universell utforming av ikt), www.uutilsynet.no.